Residential Accounts

Cancel or Pause
Your Service

Use this form to submit your 30-day cancellation notice or request a vacation hold. Before cancelling over price, ask us about our price-match guarantee — we'll match any competitor.

Full Name *

Phone Number *

Email Address *

Service Address *

Cancellation Details

What would you like to cancel? *

What day do we currently collect your trash? *

Preferred Last Pickup Date

We require 30 days' written notice. Your final pickup date will be confirmed once we process this request.

Reason for Cancelling

Why are you cancelling? *

Moving

Price

Service

Other

What could we have done differently? optional

Moving Details

Will someone be moving into your home?

Important — final collection day

On your last pickup day, please do not overfill your carts before we arrive — carts must be emptied in order for us to remove them. A $50 rescheduling fee applies if we need to make a second trip.

Rate Your Experience

How would you rate the service you received?

Questions or Additional Comments optional

Acknowledgment

I understand and agree to the following:

Sundance Disposal Cart(s) must be empty and accessible for removal — a $50 rescheduling fee applies for second trips.
Cancellations that occur mid-month will not be pro-rated.
Per our Terms & Conditions, all customers are required to give a 30-day written notice before cancellation.

You'll receive a confirmation email within 1 business day. Questions? Call 817-888-6417.

Cancel or PauseYour Service

Request Received

Cancel or Pause
Your Service